About Master Restoration

Meet the Masters.

Seventeen years in Florida, 17,000+ properties restored, and a team that has seen the inside of more flooded houses than it can count. Family owned and responding since 2009.

The Master Restoration staff outside their Clearwater office, in front of a company van.

Family owned and responding since 2009.

This is who answers.

Master Restoration handles loss management and restoration for homes and businesses across Florida. Whatever the loss, one recovery team carries it end to end, and the target is not the way the property was before. It is better than before.

We coordinate the whole thing so you are not managing it from a hotel room. Cleanup, repairs, and the insurance claim itself. Nothing gets signed off until the phase behind it is finished.

Everyone, and what they do

Jarrett Dixon Founder & CEO
Whitney Dixon Administrator / Owner
John Hoyt VP Operations
Brian Herron Senior Estimator
Sheridan Chavarria Project Manager
William Royals Project Manager
Kim McLeod VP of Sales and Marketing
Cedrick Wilson Business Development
John Sansones Business Development
Kaiya McCann Business Development
William Milligan Business Development
Emily Bodden Client Services Coordinator
Sierra Sharp Client Services Coordinator
Vesselina Bartolova Accounts Payable Coordinator
Ami Klinge Accounts Receivable Specialist
Debbie Eder Accounts Resolution Specialist
Brittany Hull Payroll Admin
Kyle Starr Certified Lead Technician
Julian Anderson Certified Lead Technician
Matt Amlaw Certified Lead Technician
Josh Reed Certified Lead Technician
Kastin Lockard Certified Lead Technician
Lynroy Samuel Certified Lead Technician

Our core values

The values spell the name.

Six of them, in the company's own order, and the first letter of each one spells Master. They were not written for a website.

The third one is not decoration. Project R.A.I.N. is the company's own non-profit, and it gives back directly to the communities the crews work in.

Motivate
Accountable
Servant
Teamwork
Empower
Respect

Our mission

To be a servant leader to our community.

Our vision

To be Florida's undisputed leader in disaster services, setting the benchmark for quality and innovation while delivering the fastest recovery.

Fully licensed. Fully accountable.

Every certification, with the number.

This is the full list, not the highlights. Florida licenses are searchable by number at MyFloridaLicense.com, and the IICRC firm number is verifiable with the IICRC directly.

Jarrett Dixon holds twelve individual IICRC certifications, including Master Water Restorer and Master Fire and Smoke Restorer.

IICRC Certified Firm The restoration industry's own standard. It is the credential that says the technicians on your property were trained and tested against a published body of practice, not just insured. Firm number 202598
Master Water & Fire Restorer IICRC master designation, held by the owner 115572
Florida Certified Building Contractor Department of Business & Professional Regulation CBC1266223
Florida Licensed Mold Remediator Required to write and to perform a mold protocol MRSR900
Biohazard & Trauma Cleanup Florida Department of Health operating permit 52-64-1871969
Biomedical Waste Transporter Permit to carry regulated waste off site 52-64-2803057
EPA Lead-Safe Certified Firm Required before disturbing paint in any property built before 1978 Certified

Tell us what happened.We answer, any hour.

Send the details and a coordinator calls you back. If water is still moving, do not wait on the form, pick up the phone.

24/7 emergency line (727) 433-1474

We work directly with your carrier, and write self-pay estimates if you would rather not file.
If your claim is denied, we complete emergency services at no charge.
IICRC Certified Firm #202598. Licensed and insured in Florida.

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