
Who we serve
Homeowners, property and facility managers, and the insurance professionals who work their claims.
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Homeowners
Most calls come from someone who has never had to make one before. A certified technician assesses the property at no charge, explains what the damage involves, and we work directly with your carrier if you file.
- Free on-site assessment, no obligation
- Self-pay estimates if you would rather not file a claim
- If the carrier denies the claim, emergency services are not charged
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Property and facility managers
One number for a portfolio, with an emergency response plan for each property. We work across residential, multi-family, commercial and industrial, education, healthcare, hospitality, retail and government buildings.
- Emergency response planning per property
- Background checked crews
- Job access through the client portal
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Insurance carriers and adjusters
The claim file arrives with the readings, the photographs and the scope from the first visit, in the format your desk expects.
- Seven certified Xactimate estimators on the team
- Three certified Florida adjusters on the team
- Daily moisture logs and dated scope photos
Plumbers, roofers and agents who find a loss can refer it to us on the same number. We take the mitigation and the carrier paperwork, and the customer stays yours.
We have properties in Orlando, Tampa, Brooksville and several throughout Pasco County and have really appreciated the professional team at Master Restoration Services. It's unfortunate when disaster happens, even if it's just water pipes breaking, but knowing this restoration team has our backs really HELPS.
Where we go
Areas we serve
We serve communities throughout the counties shown across Tampa Bay and Central Florida, including Lake County. The town lists are examples of our county-wide coverage. Call to confirm availability at your property.
Headquarters
1055 N Hercules Ave, Suite A
Clearwater, FL 33765
Office Monday to Friday, 8AM to 5PM. Emergency line 24 hours a day, 365 days a year.
After major storms, deployment may extend elsewhere in Florida, including the Panhandle and Keys. Those areas are outside our regular service area; call to confirm availability.
Click a county to zoom in
Pick a county to see its towns
Communities include:
- Apollo Beach
- Brandon
- Riverview
- Tampa
- Valrico
Communities include:
- Auburndale
- Bartow
- Davenport
- Dundee
- Eagle Lake
- Fort Meade
- Frostproof
- Haines City
- Highland Park
- Hillcrest Heights
- Lake Alfred
- Lake Hamilton
- Lake Wales
- Lakeland
- Mulberry
- Polk City
- Winter Haven
Communities include:
- Astatula
- Clermont
- Eustis
- Fruitland Park
- Groveland
- Howey-in-the-Hills
- Lady Lake
- Leesburg
- Mascotte
- Minneola
- Montverde
- Mount Dora
- Tavares
- Umatilla
Get help now
Tell us what happened and a coordinator will call you back. If water is still coming in or the property is open to the weather, call us instead.
We work directly with your insurance carrier, and write self-pay estimates if you would rather not file a claim. IICRC Certified Firm #202598.